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Teams Use The 3D Framework To Make Better Decisions

Eric Crews
|
4.25.2024
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There’s an art to making decisions as a team.

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Or, at least, there’s a tremendous amount of skill involved.

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It sounds easy enough. You’ve got a problem, you talk it through, you reach a conclusion.

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But you, me—we have ALL been part of enough conversations to know that the neat, tidy outcome I outlined isn’t inevitable.

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I have seen teams languish for months, revisiting the same challenges over and over (and over).

It wastes time.

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It slows growth.

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It’s frustrating as hell.

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I want you to save time, grow faster, and be happy while doing it.

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So I’m going to share a process for making decisions with your team.

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It’s even got a snappy name: the 3D Framework.

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***

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Step 1: Determine

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To make a decision, to solve a problem, you have to first Determine what the core issue is. The initial challenge that surfaces may in fact be a symptom and not the root cause of your problem.

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(Hint: use Front Domino Thinking to Determine the root cause if needed)

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Once you Determine the core problem as a group, document it in writing (a bonus D!). That way you can ensure everyone is on the same page and that you’re all working to solve the same problem.

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Step 2: Debate

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Now things get fun. During the next phase, the team Debates different aspects of the problem and presents potential solutions or next steps. I say solutions or next steps because you can’t always solve your problems during an initial conversation. You may need follow-up discussions, or more research, or time, to actually solve the problem.

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Follow all best practices for healthy conversations here. Those include things like having open and honest dialogue, not politicking for your preferred solution, being non-judgmental of others’ opinions, etc.

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The Debate portion of the process will, with a well-disciplined team, come to a natural conclusion. If not, the meeting facilitator or another individual should, at a certain point, bring the Debate to a close and help the team move on to the final step.

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Step 3: Decide

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When you Decide as a team, you commit together to a single course of action. The differences of opinion are now behind you. Once you’ve Decided, you’re all on the same side—do not let the Debate inadvertently continue past this step.

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The Decide step also creates accountability. This isn’t a venting session: you’re here to DO something about your problem. Again, documenting your final decision can be useful to confirm shared understanding of how you’ll proceed.

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You can Decide just about anything—from solving the problem in the moment to revisiting it in 6 months. It’s the decision, and the actions that flow from it, that actually matter most.

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***

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Let’s recap the 3D Framework:

  • Determine the real problem
  • Debate the best solution
  • Decide on a course of action

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That little process right there might be the definition of great teamwork.

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Implement it with your team and watch the magic happen.

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P.S. If you need help facilitating better conversations with your team, our team is here to support you. Connect with us to learn how.

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